REAL Exclusive Magazine

#1 In Customer Service: Home Buyers; Keller Williams – Home Sellers; Coldwell Banker.

The study, now in its second year, still shows the agent is the most important factor in customer service. Three factors are examined for the home-buying experience: agent, office and additional services.  Four factors are reviewed for the home-selling experience: agent, marketing, office and additional services.

Click here to read the J.D. Power and Associates report

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